Messages and attached images are sent to the TIB Secured support team through Wix Inbox. Staff with authorized access to that inbox can review and respond to your conversation.
Sign-in is required. General support chat is not the place to upload Social Security numbers, identity documents, medical records, tax returns, passwords, or payment card details.
Only send images relevant to your support request. Closing chat does not delete the conversation. Contact the support team about access, correction, or deletion requests.
Your browser checks for replies while chat is open and the page is visible. Chat does not provide emergency assistance.